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1. Communication can be intentional or unintentional.

2. Communication is irreversible.

3. It is impossible for a human being not to communicate.

4. It is impossible for the receiver to perfectly interpret what we say without any errors.

5. We cannot guarantee to reproduce same communication results every time. The same communication technique cannot be effectively used for all situations and cases.

6. There are two dimensions in communication: content and relationship.

Reference

"Looking Out, Looking In"， Chapter 1.3